ServiceNow Business Analyst
- The ServiceNow Business Analyst (BA) training is designed for professionals who wish to excel in the role of a business analyst within the ServiceNow platform environment.
- The training focuses on the key responsibilities of a business analyst, such as gathering and analyzing requirements, collaborating with stakeholders, defining business processes, and ensuring that the ServiceNow solutions are aligned with business goals.

Business Analyst Trainings
We are a leading training academy, where we work with some of the best trainers in the industry on a specially designed course meant to help both new and experienced aspirants. Our highly interactive sessions not just provide you an understanding of the ServiceNow Business Analyst concepts but prepare you for the corporate world. We would guide and train you in every aspect of the ServiceNow Business Analyst role including but not limited to requirement gathering for Enhancements, Projects, Demands etc.
Topics Covered
- Introduction to ServiceNow Tool.
- Difference from traditional Business Analyst
- General BA tools and techniques
- Introduction to Incident, Problem & Change modules.
- Introduction to Service Catalogs
- Introduction to Agile 2.0
- Various project types specific to the role
- Requirement Gathering techniques
- Requirement Gathering specific to the role
- Requirement Gathering for every module
- Stakeholder communication and management
- Follow ups with stakeholders.
- Communicating with leadership
- Creating User Stories & Acceptance Criterion
- Real time scenarios
- Interview Prep
Joining Details
No upcoming trainings are available at the moment. Please check back later.

Key Features


Our Reviews
Frequently Asked Questions
1. Is this course good for candidates who are new to the industry?
Yes, This is a specially designed course to prepare candidates with diffferent levels of experience for this role.
2. Are the trainers still working in the industry?
Yes, we only work with the trainers who are still working in the industry to provide you with real world scenarios.
3. Do I need to have coding knowledge to get this job?
No, this role does not require any coding knowledge.
4. Would there be practical training sessions during this training?
Yes, all our sessions are practical to give you the real feel of the role.
5. I want to transition into this role from a different IT role
We will help you in this transition.
6. Can I contact you for help after training is over?
Yes, we are always available for our candidates beyond the trainings.
Get in Touch Personal
Feel free to reach out to us through the contact form on our website for any inquiries, suggestions, or further collaboration.
Get in Touch Corporates
Feel free to reach out to us through the contact form on our website for any inquiries, suggestions, or further collaboration.
